If you are over 60, are immune suppressed or have pre-existing medical conditions including respiratory diseases, it is advised to practice social distancing such as staying away from large public areas and events.
The State of California has a hotline to deliver services and provide assistance to older Californians. Call: 1-833-544-2374.
Seniors can also call their county’s Area Agency on Aging for information and assistance:
- Alameda County 510-577-3530
- Contra Costa County 925-229-8434 Monday - Friday, 8:00 am - 5:00 pm.
On April 2nd, Assemblymember Rebecca Bauer-Kahan hosted a virtual-Town Hall for Seniors. She was joined by Teri Kilgore - Walnut Creek City Assistant Manager, Nicole Howell - Executive Director Ombudsman of Contra Costa & Solano County, Tim O’Keefe – CEO of Rossmoor Golden Rain Foundation, and Dr. Louise McNitt – Contra Costa County Health Department. You can watch the video by clicking here.
CalFresh is the program formally known as Food Stamps and federally known as SNAP. This program issues electronic benefits to purchase food to California residents who meet the eligibility requirements.
Apply online: https://www.mybenefitscalwin.org/
CalFresh Info Line: 1-877-847-3663
- Contra Costa County -
Contra Costa County has created a comprehensive map with free food distribution sites: https://cccgis.link/Food
C.C. Café is a program that serves lunch to seniors in Contra Costa County free of charge but with an optional $3 donation. Normally, it operates Monday - Friday in local senior centers and gathers seniors together for a community meal. In light of the shelter in place order and guidelines asking seniors to stay home, C.C. Café has changed its method of operations to protect people. Now, it will be distributing 7 frozen meals once a week. Distribution is happening on Tuesdays from the Meals on Wheels Diablo Region Office in Walnut Creek (1300 Civic Dr.) and the San Ramon Senior Center (9300 Alcosta Blvd). Please call 925-395-4218 in advance to reserve your meals and to receive more detailed information on pick-up.
Meals on Wheels Diablo Region
The County's Food Assistance Programs for eligible seniors, including Meals on Wheels and more, can be found here: https://cchealth.org/foodsecurity/seniors.php
Call: (925) 937-8311 or visit their website: www.mowdiabloregion.org
A school lunch delivery company in Danville, has adjusted their services to provide a drive-thru grocery pick up service. You need to order two days ahead of the scheduled pick up. The service does not have additional drive thru pick up costs but does charge for groceries. To order, go to https://pantry.choicelunch.com/
Contra Costa and Solano County Food Bank
You can find information about getting help with food in your city, as well as income eligibility guidelines, here: https://www.foodbankccs.org/get-help/foodbycity.html
Monument Crisis Center
Monument Crisis Center will hold emergency food distribution open to all in need during the following dates and times:
Tuesday March 24th 9am-12pm
Call: (925) 825-7751 or visit their website: https://www.monumentcrisiscenter.org/
- Tri-Valley -
Open Heart Kitchen (5200 Case Ave, Pleasanton) from 4:00 - 6:00 pm. Ridgeview Commons (4444 East Ave) from 12:00 - 1:00 pm. It distributes dinners Monday - Friday at Robert Livermore Community Center Blvd) from 11:45 am - 1:00 pm, and Sunol (5353 Pleasanton Senior Center(7600 Amador Valley Blvd) from 11:30 am - 12:15 pm, at Dublin Senior Center – Open Heart Kitchen is a program that provides meals to seniors in the Tri-Valley Area free of charge. It has shifted to a curbside pickup model to protect seniors’ health. It is distributing lunches Monday - Friday at
- Please call 925-500-8241 by 1:00 pm the business day before your meal to make a reservation.
Meals on Wheels – Spectrum Community Services
Livermore residents should call Carrie Oldes: (925) 421-4657
Dublin and Pleasanton residents should call Kathleen Knode-Spears: (925) 931-5385
Alameda County Community Food Bank
Alameda County Foodbank operates a Helpline that will connect you to a source for food on the same day you call. It is open Monday - Friday from 9:00 am - 4:00 pm. Call: 1-800-870-FOOD (3663) or 1-510-635-3663.
Special Hours for Grocery Stores
Many grocery stores and chains have announced they will be holding special shopping hours only for seniors and medically sensitive individuals. Individual stand-alone stores may also be offering special hours. These special hours vary greatly by store and location. We advise you call your individual store to check on whether it is holding special hours when planning your trip to buy groceries. Some of the supermarket chains that have announced special shopping hours include Safeway, Trader Joe’s, Target, Albertson’s, Walmart*, Lunardi’s and Whole Foods*. However, this list is growing quickly, so please check with your local store for the latest updates.
*Special hours are designated for seniors only
Orinda Seniors Around Town (SAT): This program provides free, door-to-door, non-emergency transportation for Orinda senior residents to medical appointments and errands around town by Orinda resident volunteers using the volunteer's own vehicle. SAT is up and running remotely during this time. If you are interested in becoming a rider or a volunteer driver, please contact SAT at: 925 402-4506 or email: SAT@OrindaAssociation.org
For other senior transportation services available to Orindans visit this website.
Other transportation services:
- Contra Costa County Connection (925) 676-7500
- Mobility Matters (925) 284-2215
- Way To Go, Contra Costa (925) 284-6109
- Wheels Dial-A-Ride (925) 455-7500
Other Support Services for Seniors
Alameda County Senior Resources Guide: https://www.alamedasocialservices.org/public/services/elders_and_disabled_adults/aaa_senior_ia.cfm
Contra Costa Senior Resource Directory: http://bit.ly/3cX5N42
Lamorinda Village is a private organization that normally charges annual dues for members, offering home-based help, shopping, etc. Lamorinda to open a special grocery-shopping service and other services to all homebound seniors in waived its normal membership fees temporarily until April It has Call (925) 283-3500 or email Info@LamorindaVillage.org. Visit their webpage: https://lamorindavillage.org/about-lamorinda-village/
Lamorinda Spirit Van
This FREE van service is looking for seniors who need someone to pick up and deliver groceries, medications, and sundries, bring in a hot meal from a restaurant, and more. The van service is funded by federal grants, donations, and the City of Lafayette, and is supported by a dedicated team of volunteers and staff. If you could use some help, contact Lamorinda Spirit Van via email at Dispatch@lovelafayette.org or call 925-283-3534.
Resources for Seniors Residing in San Ramon
The City of San Ramon has set up a hotline, which Seniors can call Monday–Friday, 8:30 a.m.–5 p.m. to: Senior Hotline (English): (925) 973-3250 (Mandarin): (925) 973-3277
• Sign up for meal delivery through the Senior Nutrition Program and you can receive a seven-day meal pack will be delivered on Tuesdays after 12 pm.
• Let us know what else you need (ex: food items, paper goods, prescription pick-up, etc.)
Friendly Visitors Program (Contra Costa County)
Calls by volunteers to isolated or lonely seniors age 60 and older. To request a Friendly Visitor companion, please complete the application here and fax it to (925) 946-1869 or email to firstname.lastname@example.org.
For Those Feeling Isolated at Home
The Friendship Line
Accredited crisis intervention program for older and disabled adults; provides emotional support, reassurance, elder abuse prevention, and information and referral.
- Call (800) 971-0016 (24-hours) or visit https://www.ioaging.org/services/all-inclusive-health-care/friendship-line/contact-friendship-line
Well Connected - Covia
Non-profit community outreach program that offers free activities, friendly conversation, and an assortment of telephone groups to adults 60 and older in California who find it difficult to participate in activities in their communities. Participants call from the comfort of home.
Telephone groups include writing workshops, brain activities, armchair trips, health discussions, chat groups, and many other activities.
- Call: (877) 797-7299 or visit: www.covia.org/services/well-connected
The DMV is providing a 120-day extension to Californians age 70 and older with a driver license that expires from March 1 to May 31, 2020. This action ensures this vulnerable group can avoid a DMV office visit during the COVID-19 pandemic. California law requires drivers age 70 and older to visit a DMV field office to renew their license but gives the DMV authority to issue extensions – no individual action required. Eligible drivers will receive a paper license extension in the mail beginning in the next two weeks.
All DMV offices are now closed. DMV has announced a 60-day period waiving enforcement of expired driver license and vehicle registrations intended to protect the health and safety of DMV customers who would otherwise have to come to a DMV office to take care of business, but are concerned during this coronavirus pandemic.The federal government announces the deadline has been postponed for one year. REAL ID Deadline of Oct. 1, 2020 has been postponed until Oct. 1, 2021.
Please check this DMV link for the latest updates: https://www.dmv.ca.gov/portal/dmv
Common Scams Targeting Seniors Related to COVID-19
- Scammers are approaching residents of senior housing and assisted living facilities about “opportunities” for COVID-19 testing
- Beneficiaries are receiving robocalls about "special virus kits" and being asked for their Medicare number to send a "free" test
- Health care agencies are receiving scam emails offering COVID-19 testing services that can be ordered through a telehealth provider
- Online services offer a free vaccine in exchange for Medicare #
- Fraudulent emails claim to be from the Centers for Disease Control or other experts offering information on the virus
- Cybersecurity scammers send a link which implants PC ransomware
- March 18th Governor Newsom announced an Executive Order to ensure that vulnerable residents have access to health care, food, and in-home care in a timely manner. The order waives eligibility re-determinations for Medi-Cal, IHSS, CalFresh, and CalWORKS for 90 days.
- March 16th. Governor Newsom announced an Executive Order to protect the health and safety of Californians most vulnerable to COVID-19 residing at health care, residential and non-residential facilities licensed by the state. The order directs state health and social services agencies to redirect resources and staff to the facilities, focusing on providing technical assistance and supporting compliance with core health and safety requirements for caregivers and the cared for.
- March 16th. DMV has announced a 60-day period waiving enforcement of expired driver license and vehicle registrations intended to protect the health and safety of DMV customers who would otherwise have to come to a DMV office to take care of business, but are concerned during this coronavirus pandemic.
- Those transactions that require a DMV office visit include new driver license, duplicate driver license, some driver license renewals, new license plates, complex vehicle registrations or title transfers and off-highway permits.